Miguel Michiels
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Activity overview
Latest activity by Miguel Michiels-
Miguel Michiels created an article,
Can I lock the charger so only I can charge?
Yes. The integrated RFID reader enables access control of the charger and identification of different users. You can use the RFID tags added to your profile to lock and unlock your charger. We call...
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Miguel Michiels created an article,
When using dynamic load balancing on the main fuse, which phases are used?
When using the Equalizer for load balancing against the main fuse, the phase with the lowest load on the main fuse will be used if single-phase charging is active. With 3 phase charging, the cha...
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Miguel Michiels created an article,
How do I find the charger's serial number?
Finding the serial number of a charger already added to your Easee App or Portal is easy. In the Easee app Go toCharger settings. The serial number is displayed on theAboutline. In the Easee port...
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Miguel Michiels created an article,
Why doesn't my car charge as fast as I expected?
There are multiple factors that may impact your charging speed. The Easee Charger supports up to 22kW. To achieve this your charger must be installed with TN (400V) with a minimum of 32A. Your ...
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Miguel Michiels created an article,
Bluetooth Pairing Solutions
Due to their specific Bluetooth chip settings, certain phones may have difficulty connecting via Bluetooth to another device. Such as: Huawei P10 Huawei P20 Xiaomi Note 10 Samsung S20 Note: Ensur...
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Miguel Michiels created an article,
The Powerdale Home Control Isn't Working Properly
Scenario The control of the Home doesn't seem to work properly. Possible CauseThe current transformer (CT) is not installed correctly: upside down, or not in accordance with the network topology. ...
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Miguel Michiels created an article,
Charging Is Interrupted (LED Turns Red)
Scenario The charging process is interrupted, and the LED turns red. Possible Cause The RCM is activated, and the Home needs a manual restart. Solution Unplug the car's plug. Result: The LE...
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Miguel Michiels created an article,
Charging Is Interrupted (LED Turns Off)
Scenario The charging process is interrupted, and the LED turns off. Possible Cause The electrical protections are activated. Solution Refer to My Electrical Protections Are Activated. Possi...
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Miguel Michiels created an article,
Unable to Charge with Renault Zoé
Scenario Charging won't start. The LED remains green. Possible Cause The installation lacks a neutral. Solution The Renault Zoé can only charge on a network with a neutral conductor. Contact your...
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Miguel Michiels created an article,
I Get Error (64) in My Application
Scenario Charging stops, the LED turns red, and I receive error (64) in my Nexxtmove application. Possible Cause The internal RCM in your Home device is activated. Residual current has been detect...