Stroohm Customer Care
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Activity overview
Latest activity by Stroohm Customer Care-
Stroohm Customer Care created an article,
OCPP Confiiguration for the NRGkick
Apple Store: NRGkick App Play Store: NRGkick App
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Stroohm Customer Care created an article,
How do I activate the user ports (P1) of my digital meter?
To open or close your user gates, you need to submit a request. The P1 and S1 gates are always activated or deactivated together. Important when calling Fluvius at 078 35 35 34: the details of your...
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Stroohm Customer Care created an article,
My EASEE charging cable is stuck, what do I do?
There are three different reasons that may cause your cable to be stuck. Someone has tried pulling out the cable when it was locked, creating tension between the locking arm and the cable. In this...
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Stroohm Customer Care created an article,
How does the NRGkick charging cable work?
The NRGkick is a portable charging cable used to charge electric vehicles. Here's how it works: Connecting to the Power Source: You start by connecting the NRGkick to a standard power outlet or ...
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Stroohm Customer Care created an article,
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Stroohm Customer Care created an article,
Error codes and troubleshooting - Eve Single/Double Pro-line
Below is a list of all the error codes and possible solutions to your problem: Didn't find your Error Code and/or problem? Then contact our helpdesk!
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Stroohm Customer Care created an article,
Why choose an NRGkick smart charging cable?
The assessment of whether the NRGkick is better or worse than other charging points depends on various factors, including the specific needs and expectations of the user. Here are some points to co...
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Stroohm Customer Care created an article,
I'm leaving my employer. What are my options regarding the Stroohm charging point?
There is no one-size-fits-all answer to this question. There are multiple options for whether you can continue to use or retain the Stroohm charging point. The things you should first discuss with ...
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Stroohm Customer Care created an article,
Is a charging point weatherproof?
Is a charging point weatherproof? In other words, what is the difference in lifespan if the charging point is installed outdoors or indoors? An electric vehicle charging point may or may not be wea...
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Stroohm Customer Care created an article,
Is a charging cable allowed to run over the sidewalk/pavement?
Is it allowed for a charging cable to run across the sidewalk? The sight of a charging cable crossing the sidewalk is becoming increasingly common, a direct consequence of the growth in electric an...